FAQ
1. How long does order processing take?
Orders are typically processed within 1–3 business days after payment is confirmed.
2. How long does shipping take?
Estimated delivery times are:
- United States: 5–10 business days
- International: 7–15 business days
Please note that shipping times are estimates and may vary depending on carrier delays, customs processing, and other factors.
3. How can I track my order?
If tracking is available, you will receive a shipping confirmation email with tracking details once your order has been shipped.
4. What is your return policy?
We accept returns within 30 days of delivery, provided the item is unused, in its original condition, and in its original packaging. Please see our Refund Policy for full details.
5. What should I do if my order arrives damaged or incorrect?
Please contact us within 7 days of delivery at support@glorivox.com and include your order number and clear photos of the issue.
6. Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible at support@glorivox.com. We cannot guarantee changes once an order has been processed.
7. How can I contact customer support?
You can contact us at:
Glorivox
196 Detroit Avenue
Detroit, OR 97342
United States
Email: support@glorivox.com
Support Hours: Monday to Friday, 9:00 AM – 5:00 PM